Shipping Policy

The Moodiday team ships Monday through Friday, 9am to 5pm. You can expect delivery of your order to take somewhere between 2-5 business days depending on where in the country you are located. International shipping usually takes 7-14 business days depending on the shipping provider and method of shipping you select at checkout, and if you have a shipping broker on stand by.

ORDER LIABILITY 

Once a package has been shipped, Moodiday.com will take NO responsibility in the carriers shipping time-frame.

Moodiday.com will also NOT take any responsibility for items lost by carriers during transit or left at the wrong address.

All international import tariffs charged by your country or any involved third parties are the responsibility of the customer.

Any shipped packages that are returned back to our warehouse facility through no fault of are own or the shipping carriers will be subject to a 15% restocking fee. Some instances of this would be as followed:

– A customer refuses a package upon delivery
– A customer has moved & not updated their information on our website
– The package was never signed for and/or never picked up from the shipping carrier holding facility.

Every circumstance in which this happens, is subject to a case by case exceptions. Ultimately we hold the right to make the final decision in each matter.